Rýchly kontakt

Slovenská asociácia cestovných kancelárií a cestovných agentúr  ( SACKA)
Bajkalská 25
821 01 Bratislava2
Slovak Republic
00421 2 5341 9058 
0948 190 600 - pokiaľ sme na home office


Čo očakávate od Vašej CK/CA pri nastávajúcej kúpe zájazdu ?

Informácie k zrušeným letom Air Berlin do USA a Karibiku


Na uvedených adresách nájdete informácie s pokyny k zrušeným letom do USA(ex TXL, DUS-MCO) a Karibiku spoločnosti Air Berlin a taktiež waiver policy. 





„Waiver policy” k zrušeným letom po 19.septembri do Karibiku, Chicaga a Abu Dhabi od spoločnosti Air Berlin:



Non acceptance on outbound flights from Germany due to no return flight booking.


Passengers currently holding AB tickets for travel on AB operated flights to the Caribbean, Chicago and Abu Dhabi affected by return flight cancellations commencing from 19th September 2017.


Passengers that are refused travel due to missing return flight booking and thus no longer meeting entry requirements at destination


No refund allowed related to this case – refund rules as published due to the overall Caribbean flight program cancellations apply


Passengers refused travel due to missing return flight and thus no longer meeting entry criteria at destination can rebook their missed outbound flight free of charge to another date.

a. Change Travel dates


Rebooking on AB flight is permitted within the same compartment (Lowest available Booking Class to be used). No fee applies for changing reservation regardless of Booking Class allocated or original ticket/fare type). The new outbound travel date must be on or prior to last scheduled operated flight.

b. Change Destination


Change of destination is only allowed to another destination within the same destination country (e.g VRA instead of HAV.... )

c. All other conditions must be observed as per original ticket.


Rebooking/Rerouting options can be processed by contacting your travel agent or the Airberlin Service Centre

Additional Information:

No extra costs will be absorbed by AB/HG/4T

Passengers whose flight is part of a package holiday should contact their respective tour operator or travel agent. Otherwise affected passengers should in all cases contact Air Berlin service center and not airport staff or airport ticket office




Členstvo SACKA

Členstvo SACKA